Tripod's Customer Service Competition

Tripod Fertility

Tripod Fertility was founded by Dr. Frederick Dzineku and his wife, Dr. Chloé Roumain. After many years of practicing infertility, gynecology, and obstetrics in both Montréal, QC and in Markham, ON, Dr. Dzineku and Dr. Roumain have teamed up with Dr. Marjorie Dixon and Anova Fertility to achieve their dreams of opening their own clinic.

With a strong emphasis on innovation, inclusivity, patient support, and unrivaled success rates, Tripod Fertility combines the use of cutting-edge technologies and testing with a passionate team of professionals to provide patients with a positive, personalized experience.

Whether it be for fertility treatment, gynecological or obstetrical care, patients of Tripod Fertility are guaranteed to receive excellent care and service throughout their individual journeys.


Tripod Fertility

Tripod Fertility was founded by Dr. Frederick Dzineku and his wife, Dr. Chloé Roumain. After many years of practicing infertility, gynecology, and obstetrics in both Montréal, QC and in Markham, ON, Dr. Dzineku and Dr. Roumain have teamed up with Dr. Marjorie Dixon and Anova Fertility to achieve their dreams of opening their own clinic.

With a strong emphasis on innovation, inclusivity, patient support, and unrivaled success rates, Tripod Fertility combines the use of cutting-edge technologies and testing with a passionate team of professionals to provide patients with a positive, personalized experience.

Whether it be for fertility treatment, gynecological or obstetrical care, patients of Tripod Fertility are guaranteed to receive excellent care and service throughout their individual journeys.



Exceptional Customer Service

Improving customer service is an effective way to boost our clinic moral, and the good news is we have a competition (with a big winning prize) starting Wednesday April 6th - Wednesday June 8th (2 months) to enhance our patient experience.

There are many ways to make an exceptional connection between a patient and staff member.  Going above and beyond for our patients and treating them very well is what will differentiate our clinic from others.  Now is the time to shine and be recognized!



How to submit a nomination

Let's try really hard to impress our colleagues and get nominated!!!

If you see a team member providing excellent customer service make sure to document this example in the form below.




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