I have had the pleasure and honour to be cared for by Dr. Dzineku, Dr. Roumain and the nurses/staff. Three years ago my husband and I walked into the clinic defeated and frustrated after trying to conceive for over a year. Dr. Dzineku immediately restored a hope that was lost; he was thorough, patient with our countless questions, and provide us with plans and options for treatments. He was honest and forthcoming with information. More importantly, we trusted that he would be our leader and help us through this struggle. He was a pillar of strength when faced with challenges and ultimately led us to our miracle.
Glea was our nurse who supported us along our journey, always just a phone call or email away during the process, and always professional, knowledgeable and compassionate. We established a level of comfort and trust with one another that truly speaks to her nursing abilities. When Dr. Dzineku and Glea called to share the news that we were pregnant, we celebrated together because my husband and I felt as if they were our family and we were on this journey together. Dr. Roumain was my OBGYN – she was present the day of my embryo transfer and saw me through my whole pregnancy. She was attentive, knowledgeable, experienced, able to easy my anxieties and detailed in her examinations and appointments. Having my son meet the team was the end of a beautiful chapter – they went above and beyond to make our dreams of becoming parents a reality.
The journey of infertility is life changing, but when you have a team of professionals who are dedicated and do not just treat you like “another patient”, it makes this process worthwhile. I have and will continue to recommend this team to others who encounter the same struggles. (M & P, 2018)